Walk away

“It’s ok and healthy to walk away from people who cause destruction in your life. … Do yourself a favor and don’t try to change them. Doing so will only frustrate you and enrage them — not to mention cost you time, money, energy, and your sanity.”

-Dana Morningstar, Out of the Fog (ch. 7)

Speaking

“My belief is that, whenever we say something to another person, we are requesting something in return. It may simply be an empathic connection—a verbal or nonverbal acknowledgment [that] our words have been understood. Or we may be requesting honesty: we wish to know the listener’s honest reaction to our words. Or we may be requesting an action that we hope would fulfill our needs. The clearer we are on what we want back from the other person, the more likely it is that our needs will be met.”

-Marshall Rosenberg, Nonviolent Communication (p. 74)

Process

Megan Caroll:

I have been undergoing some kind of a massive, healing transformation for many months now. It’s been quite uncomfortable, and it’s also unclear as to what exactly is going on or where exactly I’m headed.

I have been trying hard to fix it and to create comfort and clarity where there is none. It hasn’t been working. When it doesn’t work, I get stressed out, and even more uncomfortable and more unclear. [My] teacher said that at least 50% of my suffering is happening just because I think things should be different.

Right. Just let yourself be in your process, Megan.

When I remember that, it feels like relief.

Until I forget again.

Confusion

No one would fall for a scam if they understood clearly what was going on, so creating confusion is fundamental for any scam to work.

One of the most effective types of confusion is when the scammer pretends to be the victim. It’s the ultimate redirection, creating confusion about who is getting scammed.

This is common in abusive relationships, where the abuser pretends to be the abused. The abuser loudly denounces any slight offense against themself as abuse, while claiming that their own actual abusive actions are merely appropriate responses to the abuse they are receiving. This creates the necessary confusion — the victim starts to wonder if they are actually a perpetrator, and onlookers either believe the fake story or at best stay neutral because the claims look too similar to distinguish.

Unfortunately, this technique is also becoming common in politics. The politician simply turns any accusation back on the accuser to muddy the waters. This is perhaps best captured in the recent rallying cry “investigate the investigators!” This creates the necessary confusion by making both sides appear to be similarly wronged. We also see legitimate journalism accused of being “fake news” (creating confusion about which is fake), legitimate whistleblowers accused of being political operatives (creating confusion about who is politically motivated), and the list goes on and on. I don’t think it’s an exaggeration to say that multiple current world leaders rose to power by scamming their electorates.

Note I’m not here to fault anyone who voted for such politicians or stayed in abusive relationships. Confusion works, and these scammers are very good at what they do. One of the hardest parts about confronting confusion in my own life has been coming to terms with how thoroughly I had been fooled.

Rather, I hope to remind myself and others that the feeling of confusion can be a signal that a scam is at hand — or even an echo of a scam or abuse perpetrated long ago. More often than I’d like to believe, the situation is actually quite clear — someone is lying to you. Most likely, it’s the person who seems the most confident.

Pay what feels right

Frederic Laloux, on paying for his e-book:

There are books I bought that ended up not meaning much to me, while others have been deeply meaningful, even transformative.

Paying the same price [for both] has often felt a bit odd. Somehow, it would have felt right to pay less than the list price in some cases, and more in others. That’s why with the e-version of this book, I came up with the idea of offering the possibility of paying what feels right.

This concept is very much in line with a trend called the Gift Economy. It makes for more meaningful relationships, even with people we don’t meet, like an author. Paying a fixed price is rather transactional. It doesn’t honor the personal exchange that somehow happens between an author and a reader.

“Pay-What-Feels-Right” invites us to pause and reflect on the value we bring to one another, even at a distance through a book. I feel it brings some soul back into what is otherwise simply a business transaction.

For some of us, the freedom to give comes with just a bit of anxiety: what if I give too little, or too much? 

If this is the case for you, I’ve put down two tips you might find helpful. I share this in a playful spirit. There is no “right” or “wrong” amount, so take this lightly, relax, and have fun. 🙂

Frederic Laloux, “Tips for paying what feels right”

I’ve been thinking lately about how to implement this in other domains, such as software-as-a-service. It’s somewhat common today for prices to be negotiated, but rare for prices to be set by customers. Institutional buyers are specifically prohibited from “donating” money. Then again, donations are not tax-deductible if “gifts or services were provided in return”. And when is it considered discriminatory if different customers pay different prices?

I like the idea of “pay what feels right” as a type of negotiation, where the price is chosen using a framework of mutual benefit rather than mutual scarcity.

Hidden abuse

“Psychological abusers love to [accuse their targets] of overreacting or being too sensitive, so it is hard not to fall into the trap of internalizing their words as truth. … They will try to shift [blame] onto your lap and you must resist the temptation to receive it.

“Psychological abusers like to reconstruct history. They will take situations from the past, and in the retelling of the story, completely change what actually happened. It can be infuriating for survivors. It will often send them spiraling down emotionally. The key is to not follow the toxic person into their vortex of lies. … When a survivor remains steady, and is not spun by the actions of the toxic person, it shows the abuser’s own crazy behaviors much more clearly. … Some psychological abusers will rage at a survivor who firmly, but not in anger, talks back to them. If that is your situation, then [it may not be safe to stay in contact].

“[After you have established boundaries, psychological abusers often] come back around, making promises they will not, cannot, and have no intention of keeping. [Or they might] stir up an argument or some drama, [pushing] just the right buttons to try and get the survivor to reengage in argumentative contact. [Finally, expect] the toxic person to show off publicly in some manner. … They will attempt to make their life look as perfect and gloriously happy as possible.

“It is vitally important to remember that psychological abusers never change. [Survivors get] the most hurt when they think the toxic person is different, but the exact same level of disfunction returns. … Psychological abusers do not want to be any different, because the way they live their lives works for them. … Your hope of the person being better someday must come to an abrupt end.”

-Shannon Thomas, Healing from Hidden Abuse (ch. 10)

Variable scope

An appetite is completely different from an estimate. Estimates start with a design and end with a number. Appetites start with a number and end with a design. We use the appetite as a creative constraint on the design process.

This principle, called “fixed time, variable scope,” is key to successfully defining and shipping projects. […]

We apply this principle at each stage of the process, from shaping potential projects to building and shipping them. First, the appetite constrains what kind of a solution we design during the shaping process. Later, when we hand the work to a team, the fixed time box pushes them to make decisions about what is core to the project and what is peripheral or unnecessary.

-Ryan Singer, Shape Up: Stop Running in Circles and Ship Work that Matters (chapter 3)

In other words, the most effective way to achieve the desired level of quality is to narrow the scope rather than increasing the amount of time dedicated to the project. You can always follow up later with another project that extends the scope, if doing so is still important enough.

A new kind of balanced journalism

“If the news was as invested in talking about how this person was great to that person as it was in talking about how that person was terrible to that person, it would be a radically different experience. It would be like, ‘Oh, OK — we live amongst people. People do many things.'”

-Ross Gay (via On Being)

Underclass

“Never in my entire childhood did I feel like a child. I felt like a person all along…. Ender’s Game asserts the personhood of children, and those who are used to thinking of children in another way are going to find Ender’s Game a very unpleasant place to live. Children are a perpetual, self-renewing underclass, helpless to escape from the decisions of adults until they become adults themselves.”

-Orson Scott Card (1991 introduction to Ender’s Game, 1977)

Unwillingness

“The foundation of all mental illness is the unwillingness to experience legitimate suffering.”

-Carl Jung (via Jackson MacKenzie)